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AllTask
Knowledge Basehow toFor admin · manager · team-member · Updated 2026-09-16

Using the Knowledge Base

Publish guides and answers for your team and clients in AllTask’s Knowledge Base so common questions resolve themselves.

knowledge basearticleshelp contentdocumentationguides

The Knowledge Base stores articles and files — product guides, policies and answers — organized by category so both team members and clients can find them.

  1. 1Add an article

    1. 1.Open Knowledge Base from the main menu.
    2. 2.Select Add New (top-right of the screen).
    3. 3.Choose or create a category.
    4. 4.Enter the article title, content and any attached files.
    5. 5.Save and publish the article.
    Tip: Write short, task-focused articles with a clear question or outcome in the title.
    Result: The article appears in its category and is searchable from the Knowledge Base.

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